When Big Customers Make Big Changes

Valor Water Analytics recently built Non Residential Customer Sales Dashboards for four utilities in North Carolina. Read about the project’s Plateau Analysis and how these utilities are putting findings into action on project partner University of North Carolina’s Environmental Finance Center blog, here: When Big Customers Make Big Changes.

Putting Plateau Analysis into Action

  • Once these big customers with big changes are identified from the billing system, the water utility can conduct individual follow-ups.
  • They can start with these six customers. Why did they reduce their water use by so much?
  • Do they ever they plan to increase water use?
  • Simply following up with these six customers can help the utility plan better for water resource and financial sustainability