Xylem

Xylem Visits the 2019 PNCWA Conference

By: Jenna Mariano, Business Development Manager

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This year’s Pacific Northwest Clean Water Association (PNCWA) Annual Conference & Exhibition was held on September 8-11 at the Oregon Convention Center in Portland, OR. PNCWA is one of 75 global Member Associations that collectively form a federation of like-purpose organizations called the Water Environment Federation (WEF). This year’s conference had over 1,000 attendees and 134 exhibitors from all over the Pacific Northwest. There were multiple tracks in the technical sessions that highlighted different areas of the water industry. For example, the Utility Management Committee had fantastic and engaging discussions on the impact of water conservation and climate change on wastewater treatment and utilities. There were also great sessions from the Leadership, Social Equity, and Workforce Development Committee. I specifically enjoyed the session on team building and the Five P’s of Leadership (Problem, Person, People, Process, and Purpose). Overall, this was a very successful conference with a great attendance from both the public and private sector of the water industry. I look forward to attending future conferences.

Link to conference website: https://pcwm.memberclicks.net/

Introducing our Clients: Carson City and South Bend

By: Sabrina Strauss, Office Manager

Xylem-Digital Solutions kicked off Hidden Revenue Locator projects with a number of new clients in 2019. Two of the recent deployments include  City of Carson City and the City of South Bend. We will introduce both of these innovative utilities in this post. 

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Introducing Carson City Water Division

Carson City is located in an arid region of Northern Nevada. Carson City’s water distribution system consists of 250 miles of water mains, 4,200 fire hydrants, 32 groundwater wells, 15 storage tanks, and 16 pressure zones, according to the local Water Division. “The distribution division maintains the system’s water mains, valves and hydrants, and the City's portion of the service line, [...] including the water meter.” Carson City’s Water Division oversees the city’s water production, distribution and metering, as well as maintaining the fire hydrants and infrastructure. 

The city’s overall goal in working with Xylem is to locate revenue deficiency across its commercial and industrial meter fleet. In addition, Xylem  will help the city with meter asset management through data driven insights and recommendations specifically on the systematic replacement of its under-performing meters. Furthermore, another goal is to also determine the potential missing revenue from each of the under-performing meters, which is estimated to be worth 1% of Carson City's 2017 water and sewer gross operating revenue.

The Xylem’s Revenue Assurance group recommended their award-winning solution Hidden Revenue Locator (HRL) to Carson City to use to work towards these goals of the Water Division. HRL is a tool which delivers improved predictions for utility meter issue identification through utility gathered data and as ongoing and automated  data integration which is easy to scale across multiple meters. The HRL optimizes operational workflows for the City due to its easy to access online platform and ongoing, regular reports for prioritizing field activities, as well as helping with meter asset management. 

Xylem also provides program guidance and insights on total revenue and volume gains, which will be delivered by the Revenue Assurance team throughout a 12-month long program, with a dataset of 1,700 meters, and including a pre/post revenue impact report. The dashboard for this project will be launched in Fall 2019. 

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Introducing South Bend Water Works

Located in southern Indiana, South Bend Water Works ‘solely utilizes groundwater to serve more than 112,000 customers. There are nine well fields which can produce water to be treated before making its way to homes and businesses via 550+ miles of water main’. 

The City’s goal is it to gain a better understanding of the performance of its water meters using a performance-based approach. For this purpose, identifying and addressing water and revenue loss at and behind the customer meter, and closely tracking each meters’ revenue impact, is necessary. Furthermore, the City plans to use the Hidden Revenue Locator to better understand where its system water losses are coming from by better estimating its apparent water losses. Currently, the City has a regular replacement program for all of its meters and by using HRL, the goal is instead to focus these replacements on only meters with issues which will save both time and effort while also recovering revenue in the future. 

Similar to the Carson City project, South Bend is planning to use the Hidden Revenue Locator to achieve their goals. South Bend will receive a one-time, Hidden Revenue Locator report of meter issues for 10,000 manual and AMR meters. Xylem’s San Francisco team will conduct  a one-time data integration and analysis for all provided data back to 2013. The dashboard is targeted to launch in November 2019.


Xylem Digital Solutions West hosts Norwegian Business School Delegation

By: Sabrina Strauss, Office Manager

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On July 26, 36 students from the Norwegian School of Economics’ Corporate Innovation program visited the Xylem - Digital Solutions’ San Francisco office to learn about innovation in the water industry.  The 36 students are all enrolled at a summer business certificate program at UC Berkeley. CEO Christine Boyle and their professor Leah Edwards have been working together for several years to help students gain office experience and learn about innovation in Silicon Valley. For the past 3 summers (2017-2019), Valor / Xylem has hosted two summer interns from the program, with both Xylem and the interns learning a lot each year. Interns have helped with marketing material, product documentation, and user group event planning. We also host them to a baseball game each summer. 

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The 2019 program on Corporate Innovation focusses on startup methods utilized within bigger organizations, as well as the acquisition of startups as a way to kickstart innovation in big companies. The one-day visit aimed to provide students real -life examples of corporate innovation, with a focus on the water industry. 

Christine Boyle started the session with an introduction of Xylem and their business mission, as well as the development of their relationship with Valor Water Analytics, which led to the company’s acquisition in 2018. Valor Water is now part of the Xylem - Digital Solutions group.  Next, Xylem staff delivered sessions on product management, data science & AI, and software development practices at Xylem. 

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The students showed great interest in each presentation, and had great questions.  It was a pleasure to have the group and their Professor stop by, and we are looking forward to the next batch in 2020.


Congratulations Imagine H2O Asia!

By: Christine Boyle, CEO

On July 16-19 in Singapore, Imagine H2O Asia launched its inaugural Asia Water Innovation Week. Activities were hosted by Enterprise Singapore, and in collaboration with Singapore PUB. Eight companies were selected for the inaugural Imagine H2O Asia cohort, from an application pool of 110 water startups. Here is a listing of the cohort companies, plus WateROAM, a participant of the San Francisco 2019 cohort:

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Xylem - Digital Solutions Director Christine Boyle delivered a talk to the startups called ‘All the Way to the Exit: A Founder’s Perspective on Managing Growth’ during the Day-2 activities at Singapore Water Exchange. Founders were engaged and full of the energy it takes to build a successful water start up. 

The culmination of the week was Demo Day Presentations and Awards. Each founder gave a four-minute long demo to an audience of investors, startups, utility officials, sponsors, and more. Nine judges deliberated to decide on the 2019 prize winners. After a hard-fought deliberation session, the judges selected Pani Energy as the 2019 Imagine H2O Asia winner. MicroHAOPS received honorable mention.

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Three cheers to Nimesh Modak, Tom Ferguson, Scott Bryan, Kelly Trott, Kelven Lam, and Ellie Baker for this successful launch in Asia.

Watermark Month of Service

The Valor Water Analytics team participated with several events during Xylem Watermark’s Global Month of Service, during which Xylem employees around the world came together to participate in volunteer events in service for their respective communities.

Beach Cleanup 10.28.18

The Valor Water Analytics team in San Francisco participated in their very first Watermark volunteer event, a beach clean up organized by the Surfrider Foundation SF Chapter. The organization’s mission is to protect oceans and beaches through a powerful activist network. They organize clean-up events on a regular basis and raise community awareness around reducing pollution in beach habitats. The Surfrider Foundation operates in several cities in California, as well as in other coastal areas across the United States, with 81 chapters in 10 regions.

It was wonderful to see a huge turnout at the cleanup event by Xylem employees, local school groups, and others in the community. There were more people than buckets for the collection of garbage and we noticed a variety of volunteers of all age groups, from toddlers to elderly people. The Valor Team was very successful in their search for trash and collected items including several cigarette butts, Styrofoam, beer bottle caps, and even a fork and spoon ended up in one of the buckets! It was a great experience and a huge inspiration for the team to participate more regularly in such events.

You can find more information about the Surfrider Foundation and their mission on their website: https://www.surfrider.org/

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Watermark 101 10.29.18

The Valor team is geared up and ready to give back! We held a Watermark 101 lunch and learn as part of the October MOS events to kick off Valor’s involvement with Watermark. The team learned more about the Watermark vision, how to get involved, and brainstormed events for the upcoming year. We wrapped up with a competitive game of Watermark Trivia! Topics included our local water system, Xylem and Watermark, state of our water infrastructure, and the national water investment gap. Not surprising, our winners were Valor founder Christine Boyle and Valor veteran Renee Jutras. The rest of the team will be studying hard for round two in the future!

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Halloween 10.31.18

This years Halloween theme was water. It was time to put on our thinking caps and get creative. Here’s how the Valor team did!

We had a rain cloud, a sea monkey, Dory, a dead meter, The Great Pacific Garbage Patch, a mermaid, and Leonardo from Teenage Mutant Ninja Turtles.

And the winners...

Most On Xylem Message: TGPGP

Most "One of Those Days" Feeling: Rain Cloud

Most "Sharkey Kids Favorite": Dory

Most "Best Sea Friends Experience": Mermaid + Sea Monkey

Most "Can I Borrow That Costume": Leonardo

Overall Winner: Anomalous Zombie Meter

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Valor Water Analytics Acquired by Water Giant Xylem

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We are excited to announce that Valor Water Analytics (Valor) was recently acquired by industry leader Xylem Inc (NYSE: XYL). Xylem is a $13B water technology company that services utility and commercial clients across 150 countries.

Dr. Christine Boyle founded Valor in 2013 with a mission to bring big data solutions to water utilities in order to improve their financial and water resource sustainability. To accomplish this, Valor created a suite of world-class software products. Valor’s products are now deployed in ten states across the USA, including notable utilities such as American Water and Suez. Its “Hidden Revenue Locator” product is widely recognized as a best-in-class technology for automated loss detection. The company remains committed to integrating its technology with all meters across the US and beyond. Valor will now execute on this ambitious vision under the Xylem umbrella.

The alignment of Valor and Xylem in product and vision made this acquisition the right strategy for Valor’s next stage of growth. Under Xylem, Team Valor continues and will spearhead Xylem’s Silicon Valley branch and lead Xylem’s advanced data science initiatives. Valor’s product lines will join Xylem’s existing suite of advanced analytics products. This exit demonstrates the value of building an innovative water technology that brings measurable value to the water sector.

Valor had previously raised $2.8M from investors such as the Urban Innovation Fund, Y Combinator, 500 Startups, Apsara, Hydro Venture Partners, Shore Ventures, Syzygy, and Matadero Ventures. These investors supported this exit and are excited for the next chapter of Valor.

Valor is looking forward to solving the world’s water issues as part of Xylem’s world-class team of dedicated water professionals.