BY DAVID WEGMAN, CTO @ VALOR
The next time you strike up a conversation with your friendly neighborhood computer, take note of how long it takes before you get frustrated. Despite the advances in artificial intelligence AI over the past decades -- and despite the incredible capacity humans have for adaptation -- human-computer interaction is unnatural (from the human perspective, anyway). Every touch point where people provide input to computers, or receive output from computers, is an opportunity for misunderstanding.
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